Export Reports

Generate comprehensive reports.

Excel Report (27 Sheets)

Click Generate Excel Report to create:

1. Executive Summary
2. All Tickets
3. WGB Tickets
4. Stale Tickets
5. Multi-Issue Tickets
6. Category Analysis
7. SLA Performance
8. By Company
9. Status & Priority
10. SLA Breaches
11. Time Analysis
12. Response Quality
13. Customer Health
14. At-Risk Accounts
15. Workload
16. Entities
17. Products
18. Bugs
19. Features
20. Risk Dashboard
21. Weekly Summary
22. Agents
23. Canned Responses
24. Config Issues
25. 24h Promises
26. Weekend-Holiday
27. Dependencies

Other Formats

• CSV - Tabular data export
• JSON - Machine-readable format