Changelog

[3.1.0] - 2026-01-20

Added

• 🎨 Branding settings
• 📊 Premium analytics (FCR, Response Consistency)
• 📈 Activity heatmaps

Fixed

• Memory leak with large files
• Timezone handling

[3.0.0] - 2026-01-19

Added

• 🎫 Complete Streamlit web app
• 📊 7 interactive pages
• ⚙️ Full configuration UI
• 🏭 Industry presets
• 📥 27-sheet Excel export
• 🤖 Multi-provider AI

[2.0.0] - 2025-12-15

Added

• AI-powered clustering
• Checkpoint/resume
• Rich terminal UI

[1.0.0] - 2025-11-01

Added

• Initial release
• Freshdesk extraction
• Basic analysis