Quick Start

Get FTEX running in under 5 minutes.

Step 1: Start FTEX

streamlit run app/main.py

Open http://localhost:8501

Step 2: Load Data

1. Click Upload File in sidebar
2. Select your tickets.json or tickets.csv
3. Wait for processing

No data yet?

Click Load Sample Data to explore with demo tickets.

Step 3: Explore Dashboard

You'll see:

• KPI Cards - Total tickets, SLA compliance, stale count
• Charts - Volume trends, status distribution, categories
• Alerts - Items needing attention

Step 4: Generate Report

1. Go to 📥 Export
2. Click Generate Excel Report
3. Download 27-sheet comprehensive report

Next Steps

• Dashboard Guide
• Configuration