Roadmap

v3.2 (Q1 2026)

• Zendesk API integration
• Real-time refresh
• Email alerts

v3.3 (Q2 2026)

• Slack integration
• Teams integration
• Scheduled reports

v4.0 (Q3 2026)

• Multi-tenant support
• Role-based access
• Custom dashboards

Long-term

• RAG chatbot
• Predictive analytics
• Mobile app